How do I register?
Register here: Earlybird Delegate Registration 

I can’t pay by credit card; is there an alternate payment method?

Yes, when you register, you can choose to be sent an invoice, and this can be paid by direct credit. All the details will be on the invoice.

Prices are in NZD. By completing the registration process, you are accepting the terms and conditions outlined below, including the cancellations & refunds policy 

IMPORTANT: Any cancellations must be notified in writing to the New Zealand Aged Care Association (NZACA) organisers before Tuesday, 28 October 2025 and will incur an admin fee of $60+ GST per delegate/exhibition stand. Substitute delegates are welcome without penalty, but please advise the organisers of any name changes. There will be no refund past the 28 October 2025, but you may send a substitute staff member provided we are advised of this in writing. If exceptional circumstances prevail, any request for refund is solely at the discretion of the organisers. Cancellation charges and administration fees will be incurred, and payment will be sought regardless of whether your attendance costs have been paid at the time of your cancellation. All refunds will be processed after the event has taken place.  If registration is less than 7 days prior to the event commencing, any requirements (dietary, special or other) may not be catered for.  

FAILURE TO ATTEND If you have registered to attend the Aged Care Association Conference 2025 and fail to attend or amend your registration through notice in writing to the organisers, registration fees and any other costs associated with your registration are still payable and will not be refunded. 

EVENT CANCELLATION In the event that the event is cancelled by the organisers, or that the event cannot take place by any reason or factor outside the control of the organisers, the amount of the Registration Fee (less any administrative costs) shall be refunded. The liability of the organisers shall be limited to that refund, and neither shall be liable for any other loss, cost or expense, however, caused, incurred, or arising. In particular, the organisers will not be liable to refund any travel or hotel costs incurred by delegates or their organisations. It follows that delegates and accompanying partners are advised to take out comprehensive insurance, including travel insurance.  

COLLECTION OF OUTSTANDING FEES ACANZ reserves the right to collect monies and associated collection costs through an appropriate debt collection agency.  

PHOTOGRAPHY AND VIDEO RECORDING As an attendee, you consent to being filmed and/or photographed and agree for any such material to be used by the organisers and partners for promotional reasons, including but not limited to social media, print & digital advertising & promotion, television, videography, and other forms of print and digital promotion. If you do not consent, please contact the organisers in the first instance. 
 
ELECTRICAL DEVICES You understand that any and all electrical devices, chargers, power cords and electrical plugs of any type you bring into the Aged Care Association and function venues must be compliant with relevant New Zealand Standard AS/NZS 3760. You further understand that all electrical devices, chargers, power cords and electrical plugs of any type must be tested and tagged attesting to the fact that they currently meet the New Zealand Standard AS/NZS 3760. 

HEALTH & SAFETY You agree to obey all instructions from the organisers relating to the Health and Safety at Work Act 2015 as they relate to Aged Care Association Conference 2025. You agree to provide all relevant information to the organisers at the time of registering for the Aged Care Association Conference 2025 that enables the organisers to determine a risk profile for complying with the Health and Safety at Work Act 2015. 

DISCLAIMER Neither the organisers of Aged Care Association Conference 2025 and its constituent members acting as organisers (known collectively as 'the Organisers') can accept any liability for death, injury, any loss, cost or expense suffered by any person (including accompanying persons or partners or attendant caregivers). In particular, neither the Organisers can accept any liability for losses arising from the provision or non-provision of services provided by hotel companies or transport operators, nor can the Organisers accept liability for losses suffered by reason of war including threat of war, riots and civil strife, terrorist activity, natural disasters, pandemics, weather, fire, flood, drought, technical, mechanical or electrical breakdown within any premises visited by delegates and/or partners in connection with the event, nor losses suffered by reason of industrial disputes, governmental action, registrations or technical problems which may affect the services provided in connection with the event.